Data Privacy

Relevant is the German privacy version.

PRIVACY POLICY FOR THE SITE OF ÖVKG VISA AND KONSULAR GESELLSCHAFT (ÖVKG)

Latest version –  Mai 23rd  2018

ÖVKG Visa und Konsular Gesellschaft mbH Data protection

The protection of personal data and thus your privacy is taken very seriously by us. At this point, we would like to outline how we protect your privacy and what it means to you when you use our personalized services. In order to ensure the greatest possible protection of your privacy, it goes without saying that we comply with all current and future statutory provisions on data protection.

Who is responsible for data processing and who can I contact?

Responsible body is:

ÖVKG Visa und Konsular Gesellschaft mbH

Wohllebengasse 12-14/5. Stock/ Top 5.3

1040 Wien

Geschäftsführer: Dr. Julius Heintz

E-Mail: impressum@oevkg.at

 

You can reach our data protection officer at:

ÖVKG Visa und Konsular Gesellschaft mbH

Datenschutzbeauftragter

Wohllebengasse 12-14/5. Stock/ Top 5.3

1040 Wien

E-Mail: datenschutz@oevkg.at

 

What is personal data?

Relevant personal data is information that can be assigned to you individually. Examples include personal information (name, address and other contact information, date and place of birth, and nationality), credentials (e.g., ID data), and authentication data (e.g., signature). In addition, these may include order data (for example, payment order) and data from the fulfillment of our contractual obligations and information about your financial situation (for example, financial proof under a Russian visa).

 

Which sources and data do we use?

We process personal data that we receive in the course of our business relationship from you as our customer or from other data subjects. In addition, we process - as far as necessary for the provision of our service - personal data provided to us by other companies of ÖVKG Visa and Konsular Gesellschaft mbH (eg: the DVKG Deutsche Visa and Konsular Gesellschaft mbH) or by other third parties (eg inviting companies) for one or more specific purposes.

Persons whose personal data are transmitted by third parties to ÖVKG Visa and Konsular Gesellschaft mbH, we will send to the specified e-mail address an electronic information with the note i) which person has made the processing and ii) direct access Privacy Policy Statement of ÖVKG Visa and Konsular Gesellschaft mbH.

 

What do we process your data for (purpose of processing) and on what legal basis?

We process personal data in accordance with statutory provisions, primarily the EU Data Protection Regulation (DSGVO) and the Federal Data Protection Act (BDSG),

 

a) on the basis of your consent (Art. 6 (1a) GDPR)

We process personal data that we have received from you in order to carry out the contract. Insofar as you have given us consent to the processing of personal data for specific purposes, the legality of this processing is based on your consent. Consent to the processing of personal data is for one or more specific purposes. The granted consent can be revoked at any time. This also applies to the revocation of declarations of consent, which were issued to us before the validity of the GDPR, ie before May 25, 2018. The revocation of consent is only effective for the future and does not affect the legality of the data processed until the revocation. Please direct your revocation

ÖVKG Visa und Konsular Gesellschaft mbH

Betreff: Widerruf

Wohllebengasse 12-14/5. Stock/ Top 5.3

1040 Wien

E-Mail: datenschutz@oevkg.at

However, we must point out that orders that are in the application process and are canceled by revocation of consent can no longer be executed.

 

b) for the fulfillment of contractual obligations (Article 6 (1b) GDPR)

The processing of personal data takes place for the provision and brokering of consular services in the context of the execution of our contracts with our customers or for the implementation of pre-contractual measures, which are carried out on request. The purposes of the data processing are based primarily on the specific product (e.g., visa application, legalization, A1 application, immigration) and may include, but is not limited to, needs analysis and consultation.

Who gets my data?

Within the ÖVKG Visa and Konsular Gesellschaft mbH, those entities gain access to your data, which they need to fulfill our contractual obligations. Our service providers and vicarious agents may also receive data for these purposes. These are companies in the categories Consular Services (such as Invitations, Translations), IT Services, Logistics, Printing Services, Telecommunications, Consulting, Sales and Marketing.

With regard to the data transfer to recipients outside ÖVKG Visa and Konsular Gesellschaft mbH, we as a consular service provider are obliged to maintain secrecy about all customer-related data. Information about our customers is only passed on if required by law or if this is necessary for the fulfillment of the contract. Under these conditions, recipients of personal data, e.g. be:

  • Consulates / Embassies. Please note that third countries are also countries that do not have an EU adequacy decision and do not have a data-processing processing regime.
  • Companies for the procurement of invitations. These companies may also be located in third countries outside the EU. Please note that third countries are also countries that do not have an EU adequacy decision and do not have a data-processing processing regime.
  • German authorities (eg Federal Administration Office (BVA), state government, IHK)
  • Logistics service providers that we use to fulfill the contractual obligations.
  • Partners in the credit card business (e.g., AirPlus, American Express). Please note, however, that your credit card details (ie the identification and payment data) are not collected and administered by the ÖVKG. The credit card management (payment service) is provided by Computop Wirtschaftsinformatik GmbH, Schwarzenbergstr. 4, 96050 Bamberg, E-Mail: info@computop.com, and (acquirer) Concardis GmbH, Helfmann-Park 7 65760 Eschborn, E-Mail service@concardis.com.
  • Service providers we use in the context of contractual obligations.
  • Other data recipients may be those for whom you have given us your consent to the transfer of data. We use your contact information and email address to provide you with information about your visa application process. We use your e-mail address to inform you about relevant changes to your visa regulations and your own services. If you would like another way of communication, please inform us.

 

Important NOTE

These recipients do not use their transmitted data, other than in the case of analogous applications, solely under their own responsibility and in accordance with the applicable laws. Please note that many of the third countries may be countries with a lower standard of data protection than within the EU, for which there is no adequacy decision by the EU and with which there is no processing regime for data handling.

 

Is data transmitted to a third country or to an international organization?

A transfer of data to offices in countries outside the European Union (so-called third countries) takes place, as far as

 

  • It is required to complete your orders (for example, obtaining an invitation)
  • It is required by law (for example, tax reporting)
  • You have given us your consent.

 

Please note that many of the third countries may be countries with a lower standard of data protection than within the EU, for which there is no adequacy decision by the EU and with which there is no processing regime for data handling.

 

How long will my data be stored?

We process and store your personal information as long as it is necessary for the fulfillment of our contractual and legal obligations. If the data is no longer required for the fulfillment of contractual or legal obligations, the following deletion concept applies:

  • Order data and information specific to the individual order will be automatically and completely deleted after 4 years. However, you have the option to independently secure the orders for a longer period for a fee.
  • Profiles of the traveler are written after 4 years without usage activity. Optionally, the profile owner has the choice of deleting or further maintaining his profile. When selecting the deletion, the profile and the associated orders and applications will be deleted completely.
  • Owner of user accounts will be contacted after 4 years without usage activity. Optionally, the owner of the user account has the choice of deleting or further maintaining his user account. When choosing the deletion, the user account and the associated profiles of travelers, orders and applications will be completely deleted.
  • Should your user account be deleted outside of this named routine, please request this by mentioning your name and your contact address:

 

ÖVKG Visa und Konsular Gesellschaft mbH

Betreff: Löschung des Benutzer Kontos

Wohllebengasse 12-14/5. Stock/ Top 5.3

1040 Wien

E-Mail: datenschutz@oevkg.at

We point out that the deletion of data by legal storage obligations (among other things § 14b Abs. 1 S. UStG), which we must consider, may be limited. In this case, the data in question will be blocked, i. only used to fulfill the legal obligations. In addition, courts, law enforcement authorities or other statutory authorities may, on legal grounds, retrieve data or request information.

 

Which data protection rights do I have?

Each affected person has the following legal requirements:

  • the right to information under Article 15 GDPR,
  • the right of correction under Article 16 GDPR,
  • the right to cancellation under Article 17 GDPR,
  • the right to limit processing under Article 18 GDPR,
  • the right to object in accordance with Article 21 GDPR and
  • the right to data portability under Article 20 GDPR.

With regard to the right to information and the right to erase, the restrictions under §§ 34 and 35 BDSG apply. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 DSGVO i.V.m. § 19 BDSG). The supervisory authority responsible for the ÖVKG is:

Österreichische Datenschutzbehörde
Wickenburggasse 8
1080 Wien

www: https://www.dsb.gv.at/home

You may revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent, which were given to us before the validity of the GDPR, as before May 25, 2018. Please note that the revocation only works for the future. Processing that occurred before the revocation is not affected.

Is there automatic decision making?

In order to establish and conduct the business relationship, we do not use fully automated decision-making pursuant to Article 22 GDPR.

Hints and features of the web page

Security, SSL technology

The ÖVKG has taken technical and organizational measures to protect your personal data, in particular against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. These security measures are continuously adapted in line with technological developments. The transfer of personal data between your computer and our server is always encrypted (SSL method, Secure Socket Layer).

Cookies

When visiting our websites, it may be that we cause information to be stored in the form of a "cookie" on your computer. "Cookies" are small text files that are copied from a web server to your hard drive. Cookies contain information that can later be read by a web server in the domain in which the cookie was awarded to you. Cookies can not run programs or place viruses on your computer.

Only session cookies are used, which are necessary to keep your visit consistent, ie. to ensure that e.g. No re-login is required and your preferences or other information already entered during the application process will be retained during the session. In addition, we need session cookies to ensure that a particular service you have clicked is associated with your request.

There will be no tracking cookies, such as Google Analytics, a web analytics service provided by Google Inc. ("Google").

You have the option to accept or decline cookies. The majority of web browsers accept cookies automatically. However, you can usually use browser settings to deny cookies. If cookies are declined, you may be unable to use some features of the website. If cookies are accepted, you can delete the accepted cookies at a later date. If you delete the cookies, any settings controlled by these cookies will be deleted and may not be recoverable.

 

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