Your benefits at a glance:
- Simplicity: Automatically completed visa orders and applications: simple, streamlined, no repeated entries
- Accessibility: All employees are personally available: With name, telephone number and email address.
- Transparency: Fees are listed before the order is placed. All fees. Transparent. Clearly arranged.
The ÖVKG Visa und Konsular Gesellschaft mbH (short: ÖVKG) has improved the quality and cost-efficiency of visa application processes for the benefit of its customers through technologically modern solutions.
The market demands increasing support. It is characterized by a fragmented competitive situation and is based on the manual processes of the consulates.
ÖVKG has introduced a new application process with over 20 innovations and process improvements, including:
- New - user account
- New - Web-based completion of visa applications
- New - Assistance function, electronic application for third parties
- New - Online completion release to third parties
- New - All-In-One: Visa data, application & order, regulations, invoices and current visa status in the user account
- New - end device flexibility: Notebook, tablet, smartphone
Results among others:
- Visa application in 7 ½ minutes
- No redundant entries! Up to 95% of the order is created automatically
- Fill in up to 65% fewer fields for the first application
- Full cost transparency
- Visa-To-Go, apply on the go
DThe development together with customers differentiates the ÖVKG, the tangible simplifications characterize it.
Messibility using the example of the China visa application:
- Original application: 138 fields
- Dynamic ÖVKG process: initial application 49 fields (35%), subsequent application 3 fields (2%)
- Dynamic ÖVKG order: up to 95% pre-filled + 2 clicks, done!
NSustainable, comprehensive cost savings are made possible. Responsive design ensures tablet and smartphone use and significantly reduces paper printouts.
